Hello, we are Firehoop. We make helpful websites and software.

As well as clearly communicating your brand, websites should always be a pleasure to use. The online experience builds a picture of your credibility for the outside world. We can help you manage this by providing bespoke web design and development.

We work with you to analyse your objectives and audiences. We then set about forming key sections into a logical journey for your users. By the time we start the visual design and build, we're confident we have a very good understanding of what's going to be right for you and your users.

Sometimes it can feel like you should be using social media just because everyone else is. If you're not sure it's right for your business, or how to get started, or even which network is best - we can help.

We offer advice and assistance to establish a plan that complements your other marketing efforts. We can also provide blog posts or build an application to help you work towards your goals.

It’s one thing to appear top on a search page, but that sought-after position comes with added responsibility. You need to constantly deliver quality targeted content that matches specific search requests.

So, we do a lot of ground work to understand who you want to attract to your site and why. More importantly, we can advise you on how to remain relevant to search engines and keep you visible to the right users.

It often makes sense for your business to content-manage its own website. This means you can make timely updates and add or remove products and services.

We provide tools that give you complete control over your content. Different types of access can be applied to allow varying levels of publishing permissions for staff. What's more, we always ensure our Content Management Systems are easy to use and highly secure.

Your business will have different audiences it needs to communicate specific messages to both internally and externally. It doesn't have to just be content for your website either.

We provide support for marketing with emails, social media, QR codes, or text messages. We can also help you consider what your key messages should be and provide effective ways of monitoring this for various audiences.

Most organisations perform a number of different processes. These may not be documented and exist only in the minds of staff. Sometimes they are assisted by 'off the shelf' software such as accounting packages.

We can analyse your business and build systems which help regulate, automate and monitor these processes. Systems which help distribute tasks throughout your workforce, reduce risk, training costs and give your business the best chance to grow.

Visualising your data on a map can provide huge benefits, for example, viewing sales data to analyse the effect of promotional activity. Also, organisations which own, manage or work with property and land often benefit from Asset Management tools which make extensive use of mapping.

We have developed a range of Mapping and Geographic Infromation Systems which are designed to work directly inside a web browser using a selection of mapping data including Ordanance Survey. These work as stand-alone tools or they can be integrated with our bespoke Business Systems.

Online shopping should be a simple procedure for you and your customers. It can open new opportunities for your business by providing added convenience, possibilities for increased cross-sales and wider distribution.

We build secure e-commerce functionality with content management to edit products, special offers and catalogue entries. But there can be so much more to running a successful e-commerce website. Our Internet Presence team can help drive traffic to the site while our Business Systems ensure a robust fulfilment process.

Ensuring information can flow quickly through your business is key to improving efficiency and reducing costs. Often, different departments or offices rely on separate systems - all of which are updated manually.

We can help by building tools that ensure relevant information is shared between these systems in real-time. This eradicates delays and duplication of effort which can occur when maintaining systems manually. We can also help automate communication with customers and suppliers.

Mobile Applications (Apps) run on smart phones and tablets allowing users to access them conveniently wherever they are.

We can build mobile applications for a range of devices and purposes. These can be for your staff to help them perform their duties while out of the office or for your customers to place orders or access support.